Delete your account
This page explains how to delete your Lungeable account, what deletion does, and where to request export or privacy help.
Delete your account
The fastest option is to sign in, open Settings, and use the in-app delete flow.
If you cannot access the app, email support@lungeable.com from the address tied to your account and include:
- the email address on the account
- whether you are a coach or client
- that you are requesting account deletion
Billing and immediate deletion
The in-app deletion plan explains the billing provider and current status. Lungeable requests server-side cancellation when the provider supports it. Apple- or Google-managed subscriptions open the provider’s settings.
You can always choose Delete now anyway. Deleting Lungeable data does not cancel a subscription managed by Apple or Google, so the provider may continue billing until you cancel there.
Provider outages retry for up to 24 hours. After that window, Lungeable removes product and personal data and retains only the protected billing locator needed to finish cancellation. Support owns a two-business-day escalation.
Request a data export or privacy action
If you want a copy of your data, a correction, or a privacy/compliance review, contact support@lungeable.com. Export and rights requests may stay support-reviewed so we can verify identity and preserve coach/client data boundaries.
What deletion does
- Revokes active sessions and disables sign-in for the deleted account.
- Removes user-owned product data, authentication data, and storage objects tied to that account.
- Clears access to the deleted account’s in-app surfaces.
What deletion does not do
- It does not cancel a subscription that Apple or Google manages outside Lungeable.
- It does not erase records another user lawfully owns in their own account or workspace.
- A device that is offline during deletion may retain an inaccessible local cache until Lungeable next opens, signs out, or is removed from that device.
If you used Sign in with Apple
Lungeable deletes your account data, disables sign-in, and attempts to revoke the Apple connection automatically when you complete account deletion. If Apple still shows Lungeable as connected afterward, remove Lungeable from your Apple ID settings so the connection is fully revoked on Apple’s side too.
On Apple devices, open Settings, tap your name, then open Sign in with Apple and remove Lungeable if it still appears there.
Release retention status
- The current release candidate defines only two retained categories: a deletion receipt and, only when provider cleanup is still pending, a protected billing locator.
- Exact retention durations have not yet been approved by Legal and Privacy.
- Public App Store submission is blocked until each duration is approved and this page is frozen with those exact values.
Related information
For more detail about what data Lungeable processes and why, see our Privacy Policy and Terms of Service.